Explore FAQs Related to Medical Transportation Services

Yes. For wheelchair passengers, we offer “door to door” or “curve side” services. However, our stretcher teams are trained to go into someone’s home for stretcher services.

Yes! All our drivers are first-aid, and CPR certified for any immediate emergencies. We ensure they update their knowledge every 2 years.

We only use the top brands for our stretcher services. Stryker and Ferno have been used by Emergency Medical Services for many years, and we have used the same POWERED equipment throughout the company.

Although most of our work is focused on medical appointments, we also conduct numerous types of transportation such as airport rides, family visits, and long distances trips, just to name a few.

Since we are on the road on a daily basis, we follow the DOT guidelines when it comes to road safety. All our drivers must pass a DOT physical and a drug test on a yearly basis.

Absolutely! Safety is our top priority. Our passenger’s safety is always on our minds. All our team members must pass a national and local background check and MVR check. Our vehicles are all equipped with Verizon Connect GPS monitoring and cameras for everyone’s safety. Frang Zeal’s dispatchers receive an update on each vehicle every 30 seconds on the location of the vehicle.

NOTE: Anyone under the age of 18 MUST have an adult escort them.

Yes. We know that people move or maybe they need a service outside of their local areas. Our team is ready to take you wherever you need to go. Special attention is placed when planning long trips. Please contact us for further information.

Yes! We specialize in stretcher transportation. Our stretchers are equipped to safely and comfortably transport our bariatric members.